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Prophix Conference 2020 - Postponed

Given all the activity around the world surrounding the COVID-19 virus, it should not come as a complete surprise that we have decided to postpone the Prophix Conference. Our primary concern is that our customers, partners, and our employees feel safe & secure in these uncertain times.

We are taking this opportunity to reframe the conference and are currently looking into alternatives held at a later date that may result in a change in location and formats.

Stay tuned for exciting news on the future of the Prophix Conference!

Are you interested in hearing about the changes to the Prophix Conference?
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Your Questions Matter

Are you canceling the Prophix Conference?
We’re not canceling Prophix Conference; however, we are going to postpone the event. We are taking the time to look into alternatives that may include timing, location and formats. to make it even better than past years!
When will the Prophix Conference take place?
We are working on plans stay tuned for details!
Will the Prophix Conference still be held in Miami?
We are working with the Fontainebleau hotel but also looking at alternative locations and approaches to ensure we deliver the best experience possible
I already registered for the Prophix Conference, what happens to my registration?
If you registered for the Prophix Conference, your registration is still active and will apply to the postponed event. We promise to keep you up to date as we explore new event and experience options.
If I am a CSP (Continuous Success Package) pass holder, what happens to my registration?
If you registered for the Prophix Conference, your registration is still active and will apply to the postponed event. We promise to keep you up to date as we explore new event and experience options.
Will I receive a refund?
Since we are not cancelling but rather postponing, we hope you will continue to join Prophix in the future at our new event and experience. We have extended our cancellation policy to December 31, 2020, to ensure you have every opportunity to cancel, should you wish to do so. If you wish to proceed with a refund, please contact Kathrine Faubert kfaubert@prophix.com.
Will I be reimbursed for my lost travel and accommodation costs?
You will need to cancel any other travel plans separately and are responsible for any associated fees.

We recommend you make your cancellations as soon as possible and contact your airline as soon as possible because many air carriers are offering waivers to transfer purchased tickets for future travel due to the safety concerns related to the global COVID-19 (coronavirus).
Do I need to cancel my hotel room?
Don’t worry, Prophix will take care of your hotel room cancellation.
Is the Training Day on Wed May 13th cancelled?
The Academy training day will also be postponed at this time. New details coming soon!
Who do I contact for more information?
Please contact Kathrine Faubert kfaubert@prophix.com.

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